The purpose of this policy and procedure is to outline Training Partners Australia’s approach to ensuring it only issues qualifications, statements of attainment and records of results to students who have completed all requirements of the program they are enrolled in.
It outlines the systems in place to ensure certification is issued correctly and only after students have fully demonstrated competence against the required units or modules.
This policy and procedure ensures compliance with Standard 3 of the Standards.
AQF means Australian Qualifications Framework which can be accessed at http://www.aqf.edu.au/
AQF Qualifications Issuance Policy means the national policy outlined in the AQF and available at http://www.aqf.edu.au/wp-content/uploads/2013/05/AQF_Issuance_Jan2013.pdf
ASQA means Australian Skills Quality Authority which is the national VET regulator and the RTO’s registering body
Certification document means a Testamur, Statement of Attainment or Record of Results
Course means any nationally recognised qualification, unit of competency, skill set or short course in which a student is enrolled with the RTO
Record of Results is a record of all the units and modules completed and their results that lead to an AQF qualification or VET Accredited Course being issued and is issued alongside an AQF qualification or Statement of Attainment. Students who complete part of the requirements of an AQF qualification are entitled to receive a record of results
Standards means the Standards for Registered Training Organisations (RTOs) 2015 from the VET Quality Framework
Statement of Attainment confirms that one or more nationally recognised units or modules has been achieved by an individual but is only used where there has been partial completion of a qualification or VET accredited course
Student Identifier means a unique number assigned to an individual by the Registrar, in accordance with the Student Identifiers Act 2014
Testamur is an official certification document that confirms that an AQF qualification has been awarded to an individual. This may be called an ‘award’, ‘qualification’ ‘parchment’, or ‘certificate’
In accordance with the Standards, Training Partners Australia issues AQF certification documentation to students who have been assessed as meeting the requirements of a unit, module, qualification or course as specified in the relevant Training Package or VET Accredited Course.
All AQF certification documents issued by Training Partners Australia will meet the requirements of Schedule 5 of the Standards as well as the requirements of the AQF Qualifications Issuance Policy.
Certification documents will be issued within 30 days of the student being assessed as meeting the requirements of the Course, providing that all fees the student owes for the Course have been paid.
To ensure the authenticity of our certification documents and to ensure they cannot be fraudulently reproduced, our certification documents:
- Are printed on thermal paper that, when copied, will display the word COPY in the background and has heat-sensitive ink on the reverse side which only displays when rubbed.
- Include an individual certificate number on them that can be checked against our database.
- Include our embossed branded sticker seal which is difficult to re-produce.
Training Partners Australia:
- Retains a register of AQF qualifications it is authorised to issue and of all AQF qualifications issued, in our student management system, VetTrak.
- Retains records of AQF certification documentation issued for a period of 30 years.
- Will report the AQF Qualifications issued to ASQA on a regular basis as required by ASQA.
- Will not issue AQF certification documentation to an individual without being in receipt of a verified Student Identifier for that individual, unless an exemption applies under the Student Identifiers Act 2014.
Student identifiers will not be included on a Statement of Attainment or a Testamur.
Current and past students can request a copy of their certification documents at any time. The current fee for re-issuance is $20 per document.
Members of the public are welcome to contact our office to confirm the details of any qualification, statement of attainment or record of results issued by Training Partners Australia. The person making the enquiry must provide the details of the document including student name, qualification or unit details, issuance date and certificate or document number.